Santa Monica Auto Glass
1507 7th St, Suite 342 Santa Monica, CA 90401
I manufactured an appointment (with Joel in the beginning, then spoke to Anthony on another working day) several days upfront and also the Cellular Auto Glass worker arrived amongst the scheduled appointment (involving one - 2pm). Anthony experienced identified as about 40 minutes prior to the man arrived and double checked that we have been property.
My technician confirmed up thirty minutes earlier the hourlong timeframe, which is not the close of the planet, but then my dashboard had two significant cracks in it after he put it in that were certainly not there ahead of. I talked to the technician and of course he claimed it was not his fault. I called the business for every week straight to talk to them about this and acquired a dismissive "yeah yeah the manager and technician will get in touch with you back again".
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About two decades back, my Scion xA acquired the previous rock chip that distribute to a sizable crack. Quote within the dealership - $900 Only for THE GLASS. With labor and installation, it would've operate close to $1500. So I lived with it for a calendar year.
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I just had my windshield changed and it had been actually a enjoyment executing enterprise with Topshop. I generally dread any sort of motor vehicle repair but Anyone from your operator on the installer was super Specialist and communicated together just how when they might get there.
Staff were very Skilled; practical; punctually; expedient of their job; discussed their approach along with the ramifications totally;...
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*Auto glass alternative present has no dollars benefit and can't exceed deductible. Void where by prohibited by regulation. Not valid with any other provides. Does not apply to Particular purchase elements.
To suggest that i am misrepresenting what transpired now, nearly a yr later? Probably hoping I wouldn't see? I feel your online business should have expressed regard inside your precise conversation instead of faking it eleven months after the truth. Not a soul is ideal, but come.on. Seriously? This really is unhappy.
We evaluate our G12® Road Hazard Assurance, which states In case your new windshield is destroyed in just 12 months, We are going to repair chips and cracks free of charge. In the event the windshield is damaged beyond repair, Glass Medical professional will change the glass without cost.
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With the Preliminary phone simply call for the installation course of action, I used to be achieved with productive, friendly and Qualified courtesy, and the jobs we...